★★★★★
Locked out at 11pm on a Saturday. Called J&M, they quoted me on the phone, and the tech showed up in about 20 minutes. Door was open in five. Exactly what you want when you're already stressed.
4.7★ / 203 Google reviews
Reviews of J&M Locksmith
Real reviews from homeowners, drivers, and businesses across metro Atlanta who called J&M Locksmith when it counted.
What our customers say
We’ve earned 4.7 stars across 203 Google reviews since 2013. We don’t pay for reviews and we don’t scrub the critical ones. They keep us honest. Here are a few in people’s own words.
“Locked my keys in the car at Lenox on a Friday night with my kid in the back seat asleep. Called J&M, they quoted me $95 on the phone and the guy was there in maybe twelve minutes. Charged exactly what he said. Lifesavers.”
Danielle R., Buckhead
“Bought a house in Decatur and wanted everything rekeyed before we moved in. They did seven locks in under an hour, walked me through the new keys, and the price was fair. Polite, clean, on time.”
Marcus T., Decatur
“Lost the only key to my Honda. Another company told me I’d have to tow it to the dealer. J&M came to my driveway in Chamblee, cut and programmed a new key right there, and saved me a few hundred bucks.”
Priya S., Chamblee
“We run a small shop in Brookhaven and needed our front door panic bar fixed fast after it jammed. They came same day, fixed it, and gave us a quote for a master key system we’d been putting off. No pressure, just straight answers.”
Kevin M., Brookhaven
“Veteran discount, showed up at 2 a.m. when I got locked out of my apartment in Sandy Springs, and didn’t try to upsell me. This is how a locksmith should run.”
James W., Sandy Springs
Leave us a review
If we’ve helped you out, a quick Google review means the world to a small shop. And if something went sideways, call us first at (404) 824-3777, because we’d rather fix it than read about it.
Why reviews matter to us
Most of our work comes from word of mouth and repeat customers. We’ve never had a big marketing budget. What we have is thirteen years of neighbors telling other neighbors that we showed up, charged what we said, and got the job done. That reputation is the whole business, so we protect it.
Customer reviews
What Atlanta customers say.
People call us when they need the job handled without drama. The Google rating matters because it reflects the basics: fast help, clear pricing, and a locksmith who shows up prepared.
★★★★★
Lost my only key to my truck in a parking deck. They came out, cut and programmed a new one on the spot. No tow, no dealership, and cheaper than I expected. Saving this number.
★★★★★
Had them rekey the whole house after we bought it. On time, explained everything, price matched what they said on the phone. Straightforward from start to finish.
Quick answers
Frequently asked questions
Where can I read your reviews?
Mostly on our Google Business Profile, where we hold 4.7 stars from 203 reviews. We also have reviews on Yelp and Facebook.
Do you offer any guarantees?
We stand behind our work. If a lock we installed or repaired fails from a workmanship issue, we come back and make it right. Just call us.
What if I had a bad experience?
Call us directly at (404) 824-3777 before anything else. We are a small local shop and we take complaints seriously. We would much rather fix the problem than lose a neighbor.
Need help now?
Call J&M Locksmith and talk to a local pro.
Tell us what happened, where you are, and what kind of lock or key issue you have. We will give you the price before anyone rolls, and we are available every hour of every day.