Privacy Policy
What we collect, why we collect it, and how we keep it safe.
Last updated June 2026.
J&M Locksmith (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. By using this site or submitting our contact form, you agree to the practices described here.
Information we collect
- Information you give us. When you call us or submit the contact form, we collect your name, phone number, and any details you choose to share (such as your email, city, the service you need, and your message).
- Information collected automatically. Like most websites, our server and analytics tools may log standard technical data such as your IP address, browser type, the pages you view, and the time of your visit. This helps us keep the site secure and understand how it is used.
How we use your information
- To respond to your request, provide a quote, and schedule or dispatch service.
- To contact you about your inquiry by phone, text, or email.
- To improve our website, services, and customer experience.
- To meet legal, tax, or security obligations.
How we share information
We do not sell or rent your personal information. We share it only with service providers that help us operate (for example, our website host and email provider), and only as needed to serve you, or when required by law.
Cookies and analytics
Our site may use cookies and third-party analytics (such as Google Analytics) to measure traffic and improve performance. You can disable cookies in your browser settings; some features may not work as well if you do.
Data retention and security
We keep contact requests only as long as needed to serve you and meet our record-keeping obligations, then dispose of them securely. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your choices
You can ask us what information we hold about you, request a correction, or ask us to delete it. To do so, call us at (404) 824-3777 or email [email protected]. You may also opt out of non-essential messages at any time.
Children’s privacy
Our services and website are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest revision. Continued use of the site after changes means you accept the updated policy.
Contact us
Questions about this policy? Call (404) 824-3777 or email [email protected]. J&M Locksmith, 4920 Roswell Rd Suite 42, Atlanta, GA 30342.
Need help now?
Call J&M Locksmith and talk to a local pro.
Tell us what happened, where you are, and what kind of lock or key issue you have. We will give you the price before anyone rolls, and we are available every hour of every day.